Privacy & Security Standards:

ApplicantPro and its direct and white label extensions (which includes ApplicantPro, ApplicantList, Prevue, Talent Plus Hire, RecruitPro, ApplicantPool, myApplicants - Agency, myApplicants - Contractor, and Asure Software) are committed to the privacy and security of your personal information. The goal of this policy is to provide you with a clear understanding on how the information that you submit on this site will be used, who this information is shared with and your choices for how to access, update and remove your personal information.

By accessing or using this site, you agree to this Privacy Policy.

Collecting Information

The ApplicantPro extensions either directly or through contracted third parties, retrieves and transmits customer data from applications controlled by the customer to other customer controlled applications. Some of the information from the customer applications may include personal data. This data is solely used for the intent and purposes of the ApplicantPro extensions. This data is never released without permission of the customer.

The personal information you submit to ApplicantPro and it's extensions may include, but is not limited to your name, email, address, phone number, usernames, passwords. This information is typically collected when you request to be contacted, request help or support, want a demonstration, or request to sign up for services provided by ApplicantPro or its extensions. This information will be used only by ApplicantPro or its extensions to provide you with the requested services and support needed.

When operating ApplicantPro or its extensions, we and service partners may use "cookies" and other similar technologies. A cookie is a small piece of data that is given to the user's browser when you access the ApplicantPro service or its extensions. Our cookies are utilized to provide more functionality to our service and help analyze how ApplicantPro or its extensions is being used. For example, ApplicantPro may set a cookie on your browser to allow you access to our service without having to remember and frequently re-enter your login credentials for a single ApplicantPro visit. We never use cookies to collect personal information without your permission.

How your information will be used

How your personal information is used varies depending on your use of this site and our extensions. For client users and general website visitors your information will be used to provide you with the requested services and support needed or requested. We may use information collected automatically (through a cookie) to improve your experience as a user or to improve our products and services.

Protecting Personal information

Personally identifiable information is stored on a separate server as a security precaution and our site is SSL encrypted. Since, however, no data transmission over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information our users transmit to our site; however, we do everything in our power to protect your company and your applicant's information.

All user information is restricted by user logins to the ApplicantPro platform (and white labels) or access to our private API and controlled by the corporate office. Only administrators who have permission are granted access to personally identifiable information. All ApplicantPro and JobMatch LLC employees are kept up-to-date on security and privacy practices. Additionally, the servers that store personally identifiable information are kept in a secure environment that can only be accessed with a secure login.

Data collected by our site is stored at the DataBank data center, located in the US. DataBank uses multiple layers of security to protect every data center as well as all critical infrastructures supporting the facility. All entrances into secure areas include dual-factor authentication with biometrics and video monitoring captures and stores all entries. DataBank also maintains on-site dedicated security staff to manage surveillance and monitor the secure areas parking and building perimeter. Their site security is managed, maintained and certified in SSAE-16 audits, performed annually at all sites, which confirm their strict adherence to the controls and processes consistently throughout the data center footprint.

Agreement for Communication

By filling out a form on our website, you are requesting and providing consent to be contacted by ApplicantPro regarding our products and services. This communication may come in the form of phone calls, emails, postal service mail, or even text messages.

If at any time you would like to stop receiving communication from ApplicantPro, you may email us at privacy@applicantpro.com or call us directly at 888-633-9269 and request that your information be deleted. See Managing your Data below for more information on your choices for data privacy and your right to erasure.

Data Retention:

We will retain the information associated with your user profile as long as your user account is active. Specific applications submitted to various companies using ApplicantPro or its extensions will be retained by the employers based on their own data retention policies. We do not maintain complete control over the length of time a company keeps applications on file and this may vary from company to company. Our clients may choose to keep applications on file as they deem reasonably necessary.

Managing your Data:

Residents of the European Union (EU) have additional rights set forth by the EU General Data Protection Regulation (GDPR). Although GDPR is intended to protect the personal data of those in the EU, these data management options are available to any users. ApplicantPro acts as the controller of your data. Should you wish to receive an electronic copy of your data or request the removal and erasure of your personal data pertaining to any applications you have submitted through our site or your user profile, you may do so by emailing privacy@applicantpro.com or by calling 888-633-9269.

The removal of your user profile will permanently delete any personal information we have stored for you.

Children's Privacy:

We do not knowingly collect personal information from children under the age of 13. If we become aware of data collected from or about children under the age of 13, we will take steps to delete that data from our servers within a reasonable timeframe. Please email privacy@applicantpro.com if you have information about data being collected for children under the age of 13.

Policy Updates:

This policy may be updated on occasion as we continue to evolve our best practices in securing and protecting your information. Information collected is subject to the Privacy Policy in place at the time it is collected. Keeping your data and your applicants' data safe is our number one priority. We take this responsibility very seriously and work hard to keep it secure at every level possible. If you have any questions or concerns about any of the information contained in this policy, our security measures, or about our relationship with DataBank, please reach out to our support team by phone at 888-633-9269 or email privacy@applicantpro.com.