Online Operations Supervisor

Lunds & Byerlys Eden Prairie is currently hiring for a vibrant and outgoing full-time Online Operations Supervisor to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive wage of $22.50-$24.50.

We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 7:00am-7:00pm.

In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks:

• Flexible scheduling
• PTO (paid time off)
• Pay on demand
• Health, Dental, and Vision Insurance
• Tuition reimbursement and scholarships
• 10% employee and family discount
• Profit sharing and a 401(k) option
• Ongoing trainings and leadership development opportunities
• Community and volunteer programs
• Employee referral bonus
• Product samplings
• Chance to be nominated as a brand champion!

ONLINE OPERATIONS SUPERVISOR SHOPPER RESPONSIBILITIES

Our Online Operations Supervisor are responsible for a wide variety of tasks such as:

• Over seeing and supervising the online department
• Coordinating and scheduling orders
• Verify payment
• Coaching, training, and mentoring staff
• Providing exceptional customer service through our online shopping portal
• Selecting products as requested by customers
• Communicating with customers when ordered products are not in stock
• Packing and loading orders into customer's vehicles

OUR IDEAL ONLINE OPERATIONS SUPERVISOR

• Team player - steps in to assist when and where as needed
• Respectful - empathetic and appreciative of our customers and team
• Innovative - implements trending and forward-thinking retail solutions
• Hospitable - provides a friendly face and welcoming environment

MINMUM QUALIFICATIONS

• 2 or more years previous retail or food service experience desired
• Previous supervisory experience desired
• Prior dispatch experience is desired
• Valid Class D driver's license

ABOUT LUNDS & BYERLYS

Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.

Are you trustworthy? Do you present yourself in a professional manner? Are you a team player? Do you have effective communication skills, both verbal and written? Do you thrive in a fast-paced and ever-changing environment? If you have the desire and ability to create meaningful and memorable moments for our customers, give us the chance to review your information.

ARE YOU READY TO JOIN OUR TEAM?

If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!