Data Entry Clerk

Are you a friendly, customer-focused professional with a passion for service? If you enjoy working with people making a difference, this position is for you! At FBMC, we provide best in class service and empower our teams to be solutions oriented, proactive, enthusiastic and embrace our values of being honest, respectful, accountable, inclusive, and responsive. If this sounds like the opportunity that you've been looking for, apply today for our full time Data Entry Specialist position at our corporate headquarters in Tallahassee, Florida.

This position offers a competitive base pay and generous benefits. Our benefits include health, dental, 18 days of paid time off, a 401(k) plan, an employee stock ownership plan, bonuses, and a wellness team that promotes health within the workplace through a community garden, newsletters, fitness activities, and more. If this sounds like the opportunity that you've been looking for, apply to join our team today!

Our Story...

FBMC Benefits Management Inc. is a privately held, employee-owned company that provides comprehensive employee benefits management and consulting. Our mission is to Protect our clients by designing and delivering Innovative employee benefits with provable Quality results. For more than 40 years, we have sought to develop an understanding of our clients' and their workforce's needs and provide products that are not only high quality but easy to use and understand. We embrace giving back to our clients and their communities, which is why we donate 1% of our revenue for the year to charitable organizations such as community-based food banks, the American Cancer Society, March of Dimes, Ronald McDonald House, and ElderCare Services.

At FBMC, you're not just an employee, you're an OWNER! Our culture is to empower our owners to be solutions oriented, proactive, enthusiastic and embrace our values of being honest, respectful, accountable, inclusive, and responsive. Along with a plethora of growth and development opportunities, we actively celebrate our accomplishments through an annual end-of-year gala and awards event and team competitions to build relationships company-wide. In addition, we have owners across the country who work from home and client office locations. We pride ourselves on offering flexibility. We are more than coworkers - we are a family that unites for a common good and have fun while doing it.

Candidate must have excellent people skills and be able to work in a customer focused environment. If you enjoy providing high level customer service and helping others, this position is for YOU!

Position Summary

Non-exempt job established for the purpose of validating and data-entering enrollment information, interfacing with internal/external customers and maintaining accurate customer data in our databases.

Essential Job Duties and Responsibilities:

• Enter customer data/benefits from enrollment forms and support documents.
• Research and resolve discrepancies between enrollment forms, master files, provider data, and client data and communicates results to appropriate parties on an as needed basis.
• Maintain dependent files as required by contractual obligations.
• Assists the Management Team with quality control checks on data entry of forms as input by the Data Entry Clerk.
• Provide copies of enrollment forms and/or specific data to Data Entry Clerk for digital imaging retention.
• Validate set-up files as they pertain to enrollment processing menus, conducts testing of data entry programs as development changes occur.
• Interface with Insurance Vendors as necessary to ensure communication and documentation of problem research and resolution.
• Interface with Customer Service Team as necessary to ensure communication and documentation of problem research and resolution.
• Maintain current procedural manuals and supporting plan rules for assigned clients.
• Communicate work status via Daily Log.
• Assists Management with coordination of enrollment activities and project tasks during seasonal client enrollment.

This Job Description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by the Manager.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High school diploma or general education degree (GED); or equivalent combination of education and experience. A minimum of two (2) years work experience in an office or clerical function preferred. Post-secondary education may be substituted year-for-year for the experience.

Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software and Spreadsheet software.

ARE YOU READY TO JOIN OUR TEAM? APPLY TODAY!

FBMC Benefits Management Inc. is an Equal Opportunity Employer. It is the policy of FBMC Benefits Management to comply with all laws regarding employment. We believe that all persons are entitled to equal employment opportunity regardless of race, color, religion, sex, national origin, age, disability, marital status, genetics, veteran status, or sexual orientation. In compliance with the provisions of all federal and state civil rights laws, every effort will be made to employ and promote the most qualified individuals without regard to the above factors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.