Ford Service Appointment Coordinator

AutoFair Ford of Haverhill is seeking a Customer Service Representative to join our team. Do you like speaking of the phone and wnat to get paid well for it? We are looking for someone who can work evening and weekend shifts. Are you passionate about helping customers? Do you have phone and email skills? Apply today!

Benefits:

• $20 per hour starting pay
• World-class training and professional development
• Growth opportunities for career advancement
• Employee vehicle purchase plans
• Discounts on products and services
• Flexible Work Schedule
• Health and wellness

Responsibilities:

• Answer customer calls and assist in setting appointments
• Greet opportunities with an energetic and positive attitude
• Provide customers with the appropriate dealership resources
• Follow up with customers who are not ready to make an appointment
• Participate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Requirements:

• At least one previous role based on strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Nissan - Subaru -Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.